New Milestone for Bike Share: 100 Million Trips by Motivate’s Riders Nationwide
Riders Are Using Bike Share Systems in Boston, Chicago, Columbus, New York City, Portland, the San Francisco Bay Area and Washington DC More Than Ever
New York, NY – Motivate, the global leader in bike share, has reached over 100 million customer trips since it first launched in 2010, the company announced today. Motivate operates the flagship bike share systems in the largest and densest cities in the United States, including Boston (Hubway), Chicago (Divvy), Columbus (CoGo), New York City (Citi Bike), the San Francisco Bay Area (Ford GoBike), Portland (Biketown), and Washington D.C. (Capital Bikeshare).
“From Brooklyn to Boston, Oakland to Ohio, Northeast DC to Southwest Portland, people are increasingly adopting bike share as a safe, reliable and green way to get around town,” said Jay Walder, President and CEO of Motivate. “We’ve been thrilled at how quickly riders have adopted the bike share systems as their own — taking over 100 million rides and incorporating the benefits of bike share into their daily lives. We continue to be committed to innovating and expanding bike share so that even more people can get riding.”
A successful mobile app now rolled out in the Bay Area, Boston, New York and Washington DC, helps riders finds bikes and docks, with to-the-minute updates — as well as local amenities like coffee shops, restaurants and bike repair stores for the purchase of helmets and other gear. The app also entices riders with lifetime statistics, including miles travelled, calories burned, and trips taken, and provides access to a 24-7 real-time customer assistance hotline.
2017 Motivate Stats at a Glance:
- For the seventh year in a row, Motivate’s systems experienced double-digit percentage growth in trips — with a 10% ridership increase across all Motivate systems.
- More than one quarter of the 100 million rides Motivate has hosted since 2010 occurred in 2017; Motivate-operated systems saw more than 25 million trips in 2017.
- Ford GoBike, which launched in the Bay Area in June 2017, saw the highest ridership growth of any Motivate system.
Motivate continues to promote equity across its systems, expanding into neighborhoods underserved by existing transit networks and partnering with city governments and advocacy organizations to ensure that everyone who wants to take advantage of their local bike share network can. In New York, Motivate partnered with Brooklyn’s Bedford Stuyvesant Restoration Corporation to provide helmets, free bike skills classes and neighborhood rides to Bedford Stuyvesant residents; in Chicago, Divvy for Everyone, operated by the Chicago Department of Transportation, provides a one-time $5 Annual Membership to qualifying residents and incorporates a cash payment system for those Chicagoans who do not have a debit or credit card. In the Bay Area, Ford GoBike also initiated a $5 membership when the system launched earlier this year.
Motivate, the global leader in bike share, operates tens of thousands of bikes across four continents. Led by an executive team with deep experience at the highest levels of public transportation and technology, the company is relentlessly focused on innovation and has a proven and sustainable business model to manage complex operations and logistics. A vertically integrated company, Motivate controls the full technology stack, enabling us to lead on the design and deployment of the next generation of bike share technology. Motivate works in close partnership with cities to implement bike share systems that meet the unique needs of the places in which we operate. Motivate systems, including Citi Bike in New York, Divvy in Chicago, Capital Bikeshare in the D.C. area, Hubway in the Boston area, BIKETOWN in Portland, and Ford GoBike in the San Francisco Bay Area, are responsible for over 80 percent of bike share trips taken annually. To learn more please visit the Motivate newsroom athttps://www.motivateco.com/news.