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P.O. Box 320592
Brooklyn, NY 11232 USA

If you’re a bike share member or customer needing help with a specific system you’ll find contact info for our local customer support teams below.

Bay Area Bike Share Bay Area, CA

P.O. Box 881944
San Francisco, CA 94124
Bay Area Bike Share Customer Service: +1-855-480-BIKE (2453)

Capital Bikeshare Washington, DC

P.O. Box 60903
Washington, DC 20039 USA
Capital Bikeshare Customer Service: +1-877-430-BIKE (2453)

Bike Chattanooga Chattanooga, TN

P.O. Box 1394
Chattanooga, TN 37401-1394 USA
Bike Chattanooga Customer Service: +1-888-925-4415

Citi Bike New York, NY

P.O. Box 320592
Brooklyn, NY 11232 USA
Citi Bike Customer Service: +1-855-245-3311

CoGo Columbus, OH

P.O. Box 6249
Columbus, OH 43206
CoGo Customer Service: +1-855-877-COGO (2646)

Divvy Chicago, IL

1658 N Milwaukee Ave, Suite 305
Chicago, IL 60647
Divvy Customer Service: +1-855-55-DIVVY (553-4889)

Hubway Boston, MA

P.O. Box 290565
Boston, MA 02129 USA
Hubway Customer Service: +1-855-9HUBWAY (948-2929)

Melbourne Bike Share Melbourne, AU

Unit 5, 60 Stubbs Street
Kensington, VIC 3031
Phone: +61 3 9376 0658
Fax: +61 3 9372 5794

Pronto Seattle, WA

P.O. Box 2608
Seattle, WA 98111
Pronto Cycle Share Customer Service:+1-844-6-PRONTO (776686)

Bike Share Toronto Toronto, ON

138 Hamilton Street
Toronto,On M4M 2E1
Bike Share Toronto Customer Service: 855-898-2378


PO Box 14398
Portland, OR 97293
BIKETOWN Customer Service Phone: 866-512-BIKE (866-512-2453)