Motivate has designed and developed an industry-leading app for bike share users. The app stands apart thanks to its rich features set: seamless access to bike share memberships, unlocking bikes via the app, real-time information and a user-centered design. The app also allows for third-party integrations, bringing additional services to riders and offering opportunities for sponsorship and revenue generation for the systems. In New York the app has already been downloaded over 400,000 times.

When Motivate developed the app in 2015, it took a customer-centric approach to design. Our team conducts extensive field observation and user testing to select and test new features. The app allows users to find bikes and docks, see their recent trip histories, and get confirmations when their trips are closed. The app also provides data layers for bike lanes, bike shops and local destinations. In 2016, Motivate added functionality that allows customers to purchase a pass or renew their memberships in-app and get ride codes through the app. This enables customers to bypass the kiosk entirely and get on a bike using their smartphone.  Motivate can re-skin the app for other systems and sponsors.

The Motivate App — Motivate

The Motivate App

Motivate has designed and developed an industry-leading app for bike share users. The app stands apart thanks to its rich features set: seamless access to bike share memberships, unlocking bikes via the app, real-time information and a user-centered design. The app also allows for third-party integrations, bringing additional services to riders and offering opportunities for sponsorship and revenue generation for the systems. In New York the app has already been downloaded over 400,000 times.

When Motivate developed the app in 2015, it took a customer-centric approach to design. Our team conducts extensive field observation and user testing to select and test new features. The app allows users to find bikes and docks, see their recent trip histories, and get confirmations when their trips are closed. The app also provides data layers for bike lanes, bike shops and local destinations. In 2016, Motivate added functionality that allows customers to purchase a pass or renew their memberships in-app and get ride codes through the app. This enables customers to bypass the kiosk entirely and get on a bike using their smartphone.  Motivate can re-skin the app for other systems and sponsors.