Updated June 19 2013

In mid-April of this year, the U.S. Department of Labor requested
information from Capital Bikeshare operator Alta Bicycle Share about
compliance with federal wage guidelines in our contract with the District
Department of Transportation.  Since that time, we have been working
diligently to provide the department with the information they have
requested.  This process began well before any mention of the request was
highlighted by the media or any other organization, and Alta is committed to
ensuring that we are in complete compliance with the wage and benefit
components of all our contracts. Accordingly, Alta has undertaken an
exhaustive review of the four Capital Bikeshare-related contracts in the DC
area, as well as all other contracts for systems we operate, to further
ensure we are treating our employees with the respect they deserve. As most
of our jobs in this cutting edge industry are not currently listed in the
prevailing wage guidelines, we have been very thoroughly working to
determine the best classification for our jobs.

Capital Bikeshare was Alta’s first system in the US, and we are very proud
of its success.  Since we started in September of 2010, Capital Bikeshare’s
more than 20,000 annual and monthly members, plus hundreds of thousands for
short term users, have logged over 4 million bike trips in the region.  Alta
strongly believes in the power of bicycling to transform cities into more
livable spaces.  We also strongly believe that success of our company, and
of bike share as a concept in the US, has been due in large part to the
people we have tasked with making the system work.  From rebalancers and
bike mechanics, to our station technicians and support staff, we value the
hard work of each and every employee and the contribution they have made to
our successes.  A bike share system is nothing without the staff to make it

This has been a time consuming process, and one that necessarily has to be
done under the oversight of the Department of Labor.  We intend to resolve
as soon as possible, but the timeline will depend on the Department of

We ask for your patience and hope you continue to enjoy Capital Bikeshare.